Privacy Policy

m.shop is operated by Marjaah Trading WLL, a company duly registered in the State of Qatar under Commercial Registration No. 228717.

• Official Address: Doha, Qatar
• Phone / WhatsApp: +974 7799 1013 (also +974 7799 1016)
• Email: info@marjaah.com
• Website: www.marjaah.shop

To fulfill your orders and deliver exceptional customer care, we collect:

• Contact details: Name, phone / mobile number, and email address.
• Delivery address: Zone, street, building, and location details anywhere in Qatar.
• Order details: Products ordered, order value in QAR, and delivery confirmation history.
• Payment information: Payment method selected (Cash on Delivery or Online Card / Apple Pay / Google Pay via MyFatoorah). We never store or see your full credit or debit card numbers; all transactions are processed securely by MyFatoorah.

• To process, confirm, and deliver your orders anywhere in Qatar free of charge.
• To communicate with you via WhatsApp, telephone, or email about your order status, delivery coordination, or returns.
• To provide after-sales support and assist with manufacturer warranty claims.
• To send you promotions, offers, or discounts only if you have consented to receive them.
• To prevent fraud, secure our website, and comply with applicable Qatar legal obligations.

We take your privacy seriously. We do not sell, rent, or trade your personal data.

Your information is shared only with trusted service partners strictly necessary to complete your order:

• Payment Gateway (MyFatoorah): Encrypted card processing for online payments, Apple Pay, and Google Pay.
• Delivery Couriers: Delivery name, address, and mobile number to deliver your parcel safely.

Under Qatar's personal data privacy regulations, you have the right to request access to the personal data we hold about you, request corrections to inaccurate data, or request that your account and personal details be removed.

To exercise any of these rights, simply email us at info@marjaah.com or WhatsApp us at +974 7799 1013.